Legacy systems and infrastructure

The system we run is outdated and doesn’t integrate with existing and target digital platforms limiting our ability to scale and reduce the costly overhead of unnecessary human intervention.
 

We’re highly skilled in systems integration and automation joining member admissions / booking platforms with reporting finance and marketing to reduce human interaction, support better decision making and generate sales.

Budget constraints

Leisure operators operate on tight margins, this has become more challenging post-BREXIT/COVID and ensuing crippling energy costs. Making options to decide and resource a transformation plan difficult.
 

Sarmacon can help deliver by reviewing options to consolidate, automate, integrate, or deliver smaller great to have projects first.

Data fragmentation and quality issues

Over time data has become fragmented and is now stored in various systems and silos running on a variety of platforms, making access to data harder, generating inconsistent results and poor decision making.
 

We’re able to cut through this and prepare plans that consolidate frameworks and introduce the necessary tools to bridge the data gaps and create a single view of data!

Staff capability and change resistance

The frontline team don’t have the digital skills and project management techniques or are over stretched to deliver and integrate a project. Leads to low adoption rates, poor user experiences and failed implementations.
 

We’re able to provide non-invasive leadership assistance and resources to successfully deliver a project.

Customer expectations

Consumers expect seamless, mobile-first, self-service experiences, competing with larger private operators is not viable. The business can have the best gym, personal training, group exercise or golf facilities but without effective mobile solutions the retention of subscribed members will suffer.
 

We’re able to provide advice on the best mobile apps to employ and hand hold the project through to delivery.