External issues forced a reassessment of operating models, else face closure

Critical changes forced on a business cause disruption and often mean departmental strategies need adjusting.

We can help ensure that IT is fully aligned to deliver against the corporate strategy.

How should artificial intelligence (AI) be employed within the business.

AI can be seen as a threat or an opportunity and the outcome is largely dependent on the adoption method. It can help reduce costs, by providing members with relevant information rapidly and without the need for speaking to a person, it can also provide clarity on membership behavioural patterns to support greater decision making, it can also help determine what the ‘real’ message is behind the NPS feedback.

We can help determine the most suitable AI adoption plan that will ultimately lead to improved decision making and assist in revenue growth and membership retention.

We need to consolidate systems, deploy to a single hosting environment and reduce service costs.

The impact of not resolving are primarily increased service costs, lack of contract visibility, reduced access to actionable data.

Sarmacon understand the importance effective technology and can help navigate the options in reducing duplicated service costs and improving access to eligible data securely.

Struggling to get effective digital marketing campaigns from our existing systems

Lack of systems knowledge/training, or poor integration capabilities are often the reasons leading to missed opportunities and reduced access to actionable data.

Sarmacon can integrate eMarketing platforms enabling the sales team to access a wider pool of potential customers, keep the existing community abreast of urgent information, or provides a method for recording and reporting on data. We have key skills in building self-sustaining systems that can send, receive, collate and report on essential marketing data, such as monitoring the wellbeing of its consumers or operating an NPS and providing actionable reporting to various teams.

Need for cyber-security and governance planning

What should we be budgeting for and how do we assess risk?

Sarmacon can help deliver a risk management plan to help assess where the greatest threats are and make plans to protect the business. Cyber-security planning is a crucial fact of business life and a business without a cyber security plan is a business planning to fail.